Xbox updating system
Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD.” Possible solutions: Microsoft has addressed this particular issue multiple times and confirmed that owners can return the hardware.You could always try to repair it yourself if you are familiar with optical drives, but you’d likely void your warranty in the process.When this occurs, the Xbox One won’t be able to access the majority of Xbox One features.
The problem is something that a number of Xbox One users have reported, but thankfully, they also report that it doesn’t actually damage the disc.
Another issue being reported by users is that the system won’t power on, or if it does, it is for a limited time only and then quickly shuts off.
This could be the console itself, but it is more likely the power brick.
When you put a disc in the console’s optical drive, it makes a grinding sound.
An error message then reads, “Sorry we can’t play that disc.
For information specific to the Xbox One X, check out our problems guide for that console.